Managing Personal Details on InstaTrainMe

Created by InstaTrainMe Technology Support, Modified on Thu, 14 Nov, 2024 at 9:47 PM by InstaTrainMe Technology Support

Q1: How can I update my personal information on InstaTrainMe?
A1: To update your personal details, follow these steps:

  1. Open the InstaTrainMe app and log in to your account.
  2. Go to your Profile.
  3. Click on Personal Information.
  4. From here, you can update your name, bio, contact details, and profile picture.
  5. Once you're done, click Save Changes to update your information.

Q2: How do I change my profile picture?
A2: To change your profile picture:

  1. Navigate to your Profile page.
  2. Hover over or tap on your current profile picture.
  3. Select Change Picture or Upload New Photo.
  4. Choose a new image from your device or upload a new one.
  5. Adjust the image as needed and click Save.

Q3: Can I update my email address?
A3: Yes, you can update your email address by following these steps:

  1. Go to your Profile and click on Personal Information.
  2. Scroll to the Email field and enter your new email address.
  3. InstaTrainMe may send a verification email to your new address.
  4. Follow the instructions in the verification email to confirm the change.

Q4: How do I change my password?
A4: To change your password:

  1. Go to your Profile and click on Application Settings.
  2. Go to Settings..
  3. Select Change Password.
  4. Enter your current password and then your new password twice.
  5. Click Save Changes to update your password.

Q5: Can I change my username?
A5: No, you can change your username at this time.


Q6: How can I enable or disable notifications for the InstaTrainMe app?
A6: You can manage your notification preferences directly in your device’s settings. Follow these steps:

For iOS (iPhone/iPad):

  1. Open the Settings app on your device.
  2. Scroll down and tap InstaTrainMe.
  3. Tap Notifications.
  4. Toggle the switch to Allow Notifications to enable or disable notifications.
  5. You can further customize how you receive notifications (e.g., banners, sounds, badges).

For Android:

  1. Open the Settings app on your device.
  2. Scroll down and select Apps & Notifications or Notifications (depending on your Android version).
  3. Tap See All Apps or App Info, then find and select InstaTrainMe.
  4. Tap Notifications.
  5. Toggle the switch to enable or disable notifications.
  6. You can adjust the types of notifications you want to receive (e.g., sound, vibration, pop-up).

Q7: How can I delete my InstaTrainMe account?
A7: If you'd like to delete your account, follow these steps:

  1. Go to Settings and scroll to the Manage Accounts section.
  2. Click on Delete Account.
  3. Confirm your decision and provide any necessary feedback (optional).
  4. Your account will be permanently deleted immediately. Once deleted, you cannot retrieve again.

Q8: How do I manage my connected social media accounts?
A8: To manage connected accounts:

  1. We do not have social media integration in this version.

Q9: Is my personal information secure on InstaTrainMe?
A9: Yes, InstaTrainMe is committed to protecting your privacy. Your personal details are stored securely using industry-standard encryption. For more information, please refer to our Privacy Policy and Terms of Service.


Q10: How can I contact support if I have issues updating my personal details?
A10: If you’re having trouble updating your personal details, you can contact InstaTrainMe’s support team by:

  1. Visiting our Help Desk/Support Center in the app 
  2. Create a ticket on our website.
  3. Using the Contact Us form to submit your issue.
  4. Alternatively, you can email our support team directly at support@instatrainme.com.

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